Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at support@motherhoodmade.com.

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@motherhoodmade.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges — free on sizes

Sizing during pregnancy and postpartum is genuinely hard to guess, so size exchanges are free. Contact us at support@motherhoodmade.com with your order number and the size you need, and we'll send a prepaid label and ship the replacement once the original is on its way back. Subject to availability in the size you want.

For a different colour or a different product, the fastest route is to return the item you have and place a separate order for the one you want.

Exceptions / non-returnable items

For hygiene reasons, certain items can only be returned if they are unworn, unwashed, and with all hygiene seals and tags still attached:

• Nursing and pumping bras
• Underwear and belly support panties
• Breast pads and other items that come into direct contact with skin or milk

Custom or personalised items and gift cards cannot be returned.

Please get in touch if you have questions or concerns about your specific item before sending anything back.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at support@motherhoodmade.com.